Contact us
Get in touch
Please note that if you’re in Greece, you can also send us a message on WhatsApp.
RLS details
UK Address:
61 Mansell Street, London, E1 8AN
You should not attend our office address without an appointment. If you require legal assistance or wish to refer a case please contact us at: casework.uk@refugeelegalsupport.org
Greece Address:
Λεωφόρος Αλεξάνδρας 14, Αθήνα 106 82
+30 694 066 2583
You should not attend our office address without an appointment.
If you require legal assistance in Athens (Asylum Interview Preparation or family reunification) please contact us at or on WhatsApp using the link below: coordinator@refugeelegalsupport.org
Making a complaint
We aim to provide you with friendly and efficient service. If we have not done this, then you can tell us that you are not happy. This is called making a complaint. It is important that you tell us if you are unhappy or you think we should do something differently.
If you would like to make a complaint, you can email us directly at rlsunitedkingdom@gmail.com
You can find our complaints policy here.
Our regulator in the UK
You can make a complaint the Immigration Advice Authority (IAA) by sending a letter to:
Immigration Advice Authority
21 Bloomsbury Street, London, WC1B 3HF
The IAA also requires us to tell you that it is the public body charged with regulating immigration advice and services throughout the UK. The IAA may review your file as part of their regulatory role. This means that IAA is responsible for supervising our work. It also means that IAA may need to look at private information about your case. This will only be to help you with your complaint.
